MUTU QUALITY
Menjaga mutu produk secara konsisten melalui pengendalian proses dan perbaikan berkelanjutan.
Maintain consistent product quality through process control and continuous improvement.
PT DIAN RAYA CIPTA PT DIAN RAYA CIPTA
Kebijakan & Komitmen Policies & Commitments
Komitmen PT Dian Raya Cipta terhadap mutu, keselamatan, kepuasan pelanggan, dan kepedulian terhadap lingkungan. PT Dian Raya Cipta's commitment to quality, safety, customer satisfaction, and environmental responsibility.
Satu kebijakan terpadu One integrated policy
Melalui satu kebijakan terpadu, PT Dian Raya Cipta menempatkan mutu, keselamatan, kepedulian terhadap lingkungan, kepuasan pelanggan, dan perbaikan berkelanjutan sebagai dasar komitmen perusahaan.
Through one integrated policy, PT Dian Raya Cipta places quality, safety, environmental responsibility, customer satisfaction, and continuous improvement at the foundation of its corporate commitments.
Tiga pilar utama Three core pillars
KESELAMATAN SAFETY
Menciptakan lingkungan kerja yang aman dan sehat melalui identifikasi, pengendalian, dan minimalisasi risiko keselamatan dan kesehatan kerja bagi karyawan dan pihak terkait.
Create a safe and healthy workplace by identifying, controlling, and minimizing occupational health and safety risks for employees and related parties.
LINGKUNGAN ENVIRONMENT
Melindungi lingkungan melalui pencegahan pencemaran, pengelolaan dampak lingkungan, dan pemenuhan peraturan yang berlaku.
Protect the environment through pollution prevention, management of environmental impacts, and compliance with applicable requirements.
Komitmen Kami Our Commitments
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Kepuasan Pelanggan & SQCDE
Memenuhi kebutuhan dan persyaratan yang berlaku dengan mengacu pada prinsip SQCDE.
- S — Safety
- Keselamatan
- Q — Quality
- Mutu
- C — Cost
- Biaya
- D — Delivery
- Pengiriman
- E — Environmental
- Lingkungan
Customer Satisfaction & SQCDE
Meet applicable needs and requirements with reference to the SQCDE principles.
- S
- Safety
- Q
- Quality
- C
- Cost
- D
- Delivery
- E
- Environmental
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Mutu Produk & Perbaikan Berkelanjutan
Menjaga mutu produk secara konsisten melalui pengendalian proses dan perbaikan berkelanjutan.
Product Quality & Continuous Improvement
Maintain consistent product quality through process control and continuous improvement.
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Keselamatan & Kesehatan Kerja
Menciptakan lingkungan kerja yang aman dan sehat dengan mengidentifikasi, mengendalikan, dan meminimalkan risiko bagi karyawan dan pihak terkait.
Occupational Health and Safety
Create a safe and healthy workplace by identifying, controlling, and minimizing risks for employees and related parties.
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Pencegahan Cacat & Penurunan Rasio Perbaikan
Mencegah cacat produk dan klaim pelanggan serta menurunkan repair ratio dengan target kebijakan < 10%.
Defect Prevention & Repair Reduction
Prevent product defects and customer claims and reduce the repair ratio with a policy target of < 10%.
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Perlindungan Lingkungan
Mencegah pencemaran, mengelola dampak lingkungan, dan memenuhi peraturan perundang-undangan yang berlaku.
Environmental Protection
Prevent pollution, manage environmental impacts, and comply with applicable laws and regulations.
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Sistem Manajemen
Menerapkan dan memelihara sistem manajemen mutu dan lingkungan secara efektif, konsisten, dan berkelanjutan.
Komitmen untuk menerapkan dan memelihara sistem manajemen secara efektif, konsisten, dan berkelanjutan.
- Sistem Manajemen Mutu ISO 9001:2015
- Sistem Manajemen Lingkungan ISO 14001:2015
Management Systems
Implement and maintain the quality and environmental management systems effectively, consistently, and continuously.
A commitment to implement and maintain the management systems effectively, consistently, and continuously.
- ISO 9001:2015 Quality Management System
- ISO 14001:2015 Environmental Management System
Pernyataan Kebijakan Policy Statement
KEBIJAKAN MUTU, KESELAMATAN, DAN LINGKUNGAN
PT Dian Raya Cipta
PT Dian Raya Cipta berkomitmen untuk terus berkembang dan berinovasi guna meningkatkan kepuasan pelanggan secara maksimal dan berkesinambungan, dengan mengedepankan mutu, keselamatan, dan kepedulian terhadap lingkungan.
Sebagai wujud komitmen tersebut, PT Dian Raya Cipta menetapkan kebijakan berikut:
- Memprioritaskan kepuasan pelanggan melalui pemenuhan kebutuhan dan persyaratan yang berlaku dengan mengacu pada prinsip SQCDE (Safety, Quality, Cost, Delivery, Environmental).
- Menjamin mutu produk secara konsisten melalui pengendalian proses dan perbaikan berkelanjutan untuk mencapai kualitas terbaik.
- Menciptakan lingkungan kerja yang aman dan sehat dengan mengidentifikasi, mengendalikan, dan meminimalkan risiko keselamatan dan kesehatan kerja bagi seluruh karyawan dan pihak terkait.
- Mencegah cacat produk dan klaim pelanggan (Zero Defect Claim Customer), serta menurunkan rasio perbaikan (repair ratio) dengan target < 10%.
- Melindungi lingkungan melalui pencegahan pencemaran, pengelolaan dampak lingkungan, serta pemenuhan peraturan perundang-undangan yang berlaku.
- Menerapkan dan memelihara Sistem Manajemen Mutu ISO 9001:2015 dan Sistem Manajemen Lingkungan ISO 14001:2015 secara efektif, konsisten, dan berkelanjutan.
Kebijakan ini didokumentasikan, dikomunikasikan, dipahami, dan diterapkan oleh seluruh karyawan PT Dian Raya Cipta, serta tersedia bagi pihak berkepentingan.
QUALITY, SAFETY, AND ENVIRONMENTAL POLICY
PT Dian Raya Cipta
PT Dian Raya Cipta is committed to continuous development and innovation to maximize and continuously improve customer satisfaction, while prioritizing quality, safety, and environmental responsibility.
As an expression of this commitment, PT Dian Raya Cipta establishes the following policy:
- Prioritize customer satisfaction by meeting applicable needs and requirements with reference to the SQCDE principles (Safety, Quality, Cost, Delivery, Environmental).
- Ensure consistent product quality through process control and continuous improvement to achieve the best possible quality.
- Create a safe and healthy workplace by identifying, controlling, and minimizing occupational health and safety risks for all employees and related parties.
- Prevent product defects and customer claims (Zero Defect Claim Customer), and reduce the repair ratio with a target of < 10%.
- Protect the environment through pollution prevention, management of environmental impacts, and compliance with applicable laws and regulations.
- Implement and maintain the ISO 9001:2015 Quality Management System and the ISO 14001:2015 Environmental Management System effectively, consistently, and continuously.
This policy is documented, communicated, understood, and implemented by all PT Dian Raya Cipta employees, and is available to interested parties.
Implementasi & Komunikasi Implementation & Communication
- DidokumentasikanDocumented
- DikomunikasikanCommunicated
- DipahamiUnderstood
- DiterapkanImplemented
Kebijakan ini didokumentasikan, dikomunikasikan, dipahami, dan diterapkan oleh seluruh karyawan PT Dian Raya Cipta, serta tersedia bagi pihak berkepentingan.
This policy is documented, communicated, understood, and implemented by all PT Dian Raya Cipta employees, and is available to interested parties.
Keberlanjutan dalam Praktik Sustainability in Practice
Pelajari pendekatan PT Dian Raya Cipta terhadap tanggung jawab lingkungan, keselamatan kerja, dan praktik bisnis yang bertanggung jawab. Explore PT Dian Raya Cipta's approach to environmental responsibility, workplace safety, and responsible business practices.